Privacy Policy

Last updated: October 2026

SparkyApp is designed to help manage customers, jobs, surveys, installation records, certificates and related business information.

Your privacy, and the privacy of your customers, is important.

Information stored in SparkyApp

Depending on how you use the app, SparkyApp may contain information such as:

Customer names and addresses
Telephone numbers and email addresses
Job and site information
Electrical and renewable-energy installation information
Surveys, test results and certificates
Notes
Photographs
Documents and attachments
Engineer and customer signatures

This information is entered by you or other authorised users for the purpose of managing and recording your work.

Storage and online services

SparkyApp uses online services to provide account authentication, workspace access and shared-working features. Account information, user profiles, workspace details and workspace membership information may be stored using Supabase services.

Job and app data may also be stored locally on your Apple devices and synchronised using Apple services where those features are enabled.

Third-party services used by SparkyApp are subject to their own terms and privacy policies.

Your data

Information entered into SparkyApp remains business information belonging to you or the organisation responsible for the workspace in which it is stored.

You should only enter personal information that is reasonably required for carrying out and recording your work.

Where information is shared between users of a workspace, users should only access or use that information for legitimate business purposes.

Support

If you contact SparkyApp support through WhatsApp or another support channel, any information you choose to provide will be used only to:

Investigate your query
Provide technical support
Diagnose problems with the app
Improve SparkyApp

Please avoid sending customer personal information unless it is necessary to explain the problem.

Sharing of information

SparkyApp does not sell personal information and does not use customer information for advertising or marketing purposes.

Information stored within the app may be shared with other authorised members of the workspace where this is necessary for collaborative working.

Information may also be disclosed where required by law or where necessary to provide a service you have requested.

Your responsibilities

If you use SparkyApp to store information about customers, employees or other individuals, you or the organisation responsible for the relevant workspace remains responsible for ensuring that information is collected, processed, stored, accessed and shared in accordance with applicable data-protection legislation.

This includes ensuring that only appropriate people are given access to customer and job information.

Data deletion

Information can be removed from SparkyApp using the available delete functions within the app.

Where information has been synchronised through iCloud or shared within a workspace, deletion may also need to be synchronised across participating devices and users.

Changes to this policy

This Privacy Policy may be updated as SparkyApp develops and its features change.

The latest version will always be available at www.get-sparky.app.

SparkyApp Terms of Use

Last updated: October 2026

SparkyApp provides tools to assist with customer and job management, surveys, calculations, installation records, certificates and related documentation.

Professional responsibility

SparkyApp is intended for use by suitably competent persons.

The app is a working aid and does not replace professional judgement, appropriate training, manufacturer instructions, legislation, regulations, industry standards or the user's responsibility for work carried out.

Users remain responsible for checking and verifying all information, calculations, test results, installation records, certificates and documents before relying upon, signing or issuing them.

Calculations and generated values

Calculators, suggested values and automatically generated results within SparkyApp are provided as working aids.

The user is responsible for ensuring that:

All input information is correct
The appropriate calculation or method has been selected
The result is reasonable and suitable for the installation
The result complies with the current requirements applicable to the work

Automatically generated values should not be relied upon without appropriate professional verification.

Records, documents and certificates

SparkyApp can generate surveys, installation records, certificates, reports and PDF documents using information entered or calculated within the app.

The person completing, signing or issuing a document remains responsible for its accuracy, completeness and suitability.

The presence of a document, calculation or certificate within SparkyApp does not itself demonstrate compliance with any particular regulation, standard, certification scheme or manufacturer's requirements.

Shared workspaces

SparkyApp may allow authorised users within the workspace to access and contribute to shared customers, jobs, surveys, installation records, maintenance records and certificates.

Users are responsible for ensuring that they only access, amend, sign or issue information that they are authorised and competent to deal with.

Where several users contribute to the same job, each user remains responsible for the information and work that they personally enter, verify or sign.

The organisation is responsible for deciding who should be granted access to that workspace.

Data and records

Users are responsible for maintaining any records, supporting evidence or backups required for their own business, regulatory or certification purposes.

Although SparkyApp is designed to store and synchronise information using Apple technologies, no software or cloud service should be treated as the sole permanent archive of important business or compliance records.

Availability and development

SparkyApp may be updated, modified or temporarily unavailable from time to time.

Features, forms, calculations and data structures may change as the app develops.

During TestFlight or other pre-release testing, features may be incomplete, experimental or subject to change and users should take particular care before relying upon information generated by a pre-release version.

Third-party information and services

SparkyApp may use or interact with services provided by third parties, including Apple services such as iCloud and CloudKit.

The availability and operation of those services are outside SparkyApp's direct control and may also be subject to the third party's own terms and policies.

Liability

SparkyApp is a software tool intended to assist professional users.

To the fullest extent permitted by law, the developer will not be responsible for loss or damage arising from:

Incorrect, incomplete or outdated information entered into the app
Incorrect selection or use of a calculation
Failure to verify generated information
Improper use of the app
Loss of access to data caused by device, account, network or third-party service failure
Work carried out contrary to applicable legislation, regulations, standards, certification requirements or manufacturer instructions

Nothing in these Terms excludes or limits any rights or liabilities that cannot legally be excluded or limited.

Changes to these Terms

These Terms may be updated as SparkyApp develops or its features change.

The latest version will be available at www.get-sparky.app.